Henman Dunn Case Study

Henman Dunn Limited is a plumbing and heating business based in Derbyshire.

They employ 5 members of staff and the two directors Ashley and Kieren. Ashley was an old school friend of David’s, and had come to help with a boiler problem at David’s house after being recommended by a mutual friend. When Ash visited, Henman Dunn had just started that week as a partnership and they were using an accountant that some of their subcontractor friends had used.

Whilst Ash was fixing David’s boiler (which by the way was something 2 other plumbers had tried to do, charged for and subsequently failed to do) he began to discuss the business with David and it became apparent that there were a number of things they hadn’t been told.

• Firstly, they would have to register for VAT at some point and needed to keep a track of their sales to ensure they did this at the appropriate time

• Secondly, they had been given no advice on how to keep their books and records, so they didn’t really have an idea about how well they were doing

• Thirdly, they hadn’t been given any advice about tax – what they would likely have to pay based on how they were hoping to do, when is was due for payment, what they could do to save tax etc

Ash was concerned that he’d learned more from an informal chat with David whilst he fixed his boiler, than he did from all the meetings he had with their accountant, and shared this with Kieren.

After a few months of thinking it over, they decided to appoint David and his team as their accountants.

After just over a year of working with us Henman Dunn Limited has grown from two directors to employ two apprentice plumbers, a qualified and experienced plumber, a senior administrator who has previously worked in banking and other large institutions and an administration apprentice.

“Ash was concerned that he’d learned more from an informal chat with David whilst he fixed his boiler, than he did from all the meetings he had with their accountant”